FAQ’s

  • Is there a bar? And can we take drinks into the main performance room?
    Yes and yes. Some venues have a separate bar other have the bar inside the main performance room but for all our venues you can drink inside and outside the room and definitely during the show.
  • How to book tickets?
    Tickets can be purchased on our website only for all shows. If you would like to pay on the door please call up to check availability
  • What do we do when we arrive?
    Doors to open from 7.30pm and the show starts at 8pm. Please arrive no later than 7:45pm for seating and allowing time to get your drinks at the bar.
  • What is the latest we can arrive?
    Please arrive no later than 8pm for the start of the show but allow time for getting drinks etc especially if part of a large group.
  • What is your Cancellation/Transfer policy?
    We can’t generally cancel or refund your tickets but you can transfer to someone else and we may, where possible, be able to offer you replacement tickets for another date.
  • What is the accessibility like at your venues?
    All our venues have full disabled access and disabled toilet facilities. We do ask that you pre-book if there are any specific settings arrangements needed to ensure we set the room up accordingly.
  • Do you offer concession tickets and what does it cover?
    Yes, we offer concession tickets for nearly all of our shows and . Our concessions currently cover OAP’s, students, NHS staff, Armed Forces, Service (Police,Ambulance,Fire Service). We do ask you to bring relevant ID (student library card accepted) on the night to verify this or you would be asked to pay the difference to a general ticket.
  • Is there a dress code?
    No you can wear what you like but we recommend a smart dress code for our Friday & Saturday night shows.
  • I’ve bought tickets but haven’t received them?
    All of our online tickets are e-tickets that you should receive as soon as payment has been sent. Please check your ‘junk’ or ‘spam’ folder as they sometimes hide in there. Any other problems just email us and we’ll resend for you.
  • When will I receive my ticket?
    You will receive your ticket straight away as an e-ticket once your order is placed
  • What payment methods do you accept?
    We accept  any credit/debit card.
  • What time does it open?
    Doors open at 7pm and the show starts at 8pm
  • I’m booking a stag/hen party, are we allowed to attend?
    Yes but if you’re likely to be a large rowdy party you might like to book an alternative form of entertainment instead!
  • Do you accept group bookings?
    Please see our group bookings page
  • Is there food available before the show?
    Not currently.
  • Can I reserve seating?
    Let us know once you’ve booked your ticket whether you’d like to sit front, middle, back or sides and we’ll do our best to reserve for you and let you know, Some shows are completely unreserved so at those shows all seating is first come first served. We will do our very best to ensure that groups are always sat together but arrangement of the seating will be at our discretion.
  • Can I purchase tickets on the door?
    Yes, as long as it’s not sold out all remaining tickets will be available on the door
  • How long does show last?
    Shows generally finish at 10:30-45pm which gives you plenty of time if you are getting the last trains/buses home.
  • Can I Heckle and talk while acts on stage?
    We have a strict rule of no heckling of the acts or talking whilst on stage. Anyone being deliberately disruptive during the show may be politely asked to leave (we just want everybody to enjoy the show).
  • Does anything happen after the show?
    Customers are welcome to continue to enjoy their nights in the bar area of the restaurant or head off to one of the bars/pubs/clubs that are all very close to the venue
  • What is the layout of the comedy show?
    Our clubs is set up with theatre style seating as it creates a great atmosphere for laughter.
  • What is the format of the evening?
    Generally for theatre shows we start at 8pm – 1st act – 1st interval approx 8:40pm – 2nd act – 2nd interval approx 9:45pm – headline act – show ends approx 10:30-45pm
  • How much are your tickets?
    See here for info on shows near you…
  • Are there any age restrictions?
    Most of our shows are 16+ as some of the material being used by the comedians may not be suitable for younger people.